4 ms·
Google was never actually changing that. We still largely don't know what half of advertising works and what half doesn't. There's just more metrics obfuscatin
by kromem 3y ago
Google was never actually changing that.
We still largely don't know what half of advertising works and what half doesn't. There's just more metrics obfuscating that reality.
Source: worked on market research focused on identifying what advertising worked and what advertising didn't which Google white labeled
- riku_iki 3y agowas this solved with conversion tracking long ago?..
- kromem 3y agoNot really. For example, did they see a TV ad which primed them before they saw the banner ad they clicked that led to the conversion? I recall a conversation with a CMO who was discussing how all their metrics indicated TV ads were a waste of money, so in a few of their DMAs they pulled TV ads and their sales in those areas dropped by double digits. The additional metric fidelity is a false sense of security in the data. There's a lot more going on to drive someone to purchase than simply the ad tagging that gets picked up. It can be useful in optimizing spend a bit, but should be considered more like correlation than causation. So you can add budget to things that are converting and see if that linearly leads to more conversions, just don't assume that it's as clear cut as a dashboard makes it out to be - it generally won't be and after a few low hanging fruit gains you'll hit diminishing returns because it's not actually as simple as "person sees banner ad A and clicks = 4% chance of sale."
- riku_iki 3y agoold cable TV ads, yes, can't be tracked. Ads on HBO Max and Hulu totally can.
- kromem 3y agoYes. But it goes well beyond just that. For example, you might have 4% of people who clicked through your banner ad end up purchasing. But 80% of those 4% had previously read a CNET review for your product before seeing that ad. How are you getting that data point? And even if you do, it doesn't necessarily mean putting a link to that review on the landing page for the ad will result in much lift, as there may have been a selection bias where most people swayed by a CNET review were the ones who had already read reviews. One of the most influential touch points is WoM. So certainly offline product recommendations aren't ending up in your dashboard, and exposure to social media positive sentiment isn't either. Easily half to 2/3rd of the things someone sees that influence their purchasing decision aren't being picked up by an attribution model for conversion tracking. And "old cable TV ads" . Still an audience of 72 million for those in 2023. And cross platform attribution really isn't as straightforward as you seem to think.
- riku_iki 3y agoYes, we have different confidence slices: if person clicked on banner, and made purchase in YY mins, it is XX% probability that banner was main deciding factor. Now, you run trial campaigns for your product, collect data, and calculate XX base on it, and transfer this XX into your bidding formula. Or trust Google/FB/etc bidding algorithms/ML to do this for you.
- spondylosaurus 3y agoWhat's the saying? "Half the money I spend on advertising is wasted; the trouble is I don't know which half." And this quote long predates the internet...