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"Accept more defects" sounds like a statement about tradeoffs. Defects being too low could reflect that you're putting too much effort on reducing defects when
by adamsb6 3y ago
"Accept more defects" sounds like a statement about tradeoffs. Defects being too low could reflect that you're putting too much effort on reducing defects when that effort could be better spent on other things.
Getting rid of the long tail of defects takes a lot more effort than getting rid of the most obvious cases.
- cpeterso 3y agoThe article says “defects” is Amazon’s internal term for irrelevant junk ads and that “Mr. Bezos instructed his executives to ‘[a]ccept more defects’ because Amazon can extract billions of dollars through increased advertising despite worsening its services for customers.”