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I would love to use and pay for your service, but it's inexcusable than a service that charges $100+ / year has so many trackers that uBlock shows 87 elements b

I would love to use and pay for your service, but it's inexcusable than a service that charges $100+ / year has so many trackers that uBlock shows 87 elements blocked just in the account signup flow (/signup/connect-spending-account). A financial info aggregator is the one place where I would appreciate NOT having my data and behavior exfiltrated to third parties.

dehrmann 3y ago
Apparently revenue model is more important than a lot of things.
metalliqaz 3y ago
ouch
sbarre 3y ago
Hmm would be curious to know which block lists you have. I'm only blocking 27 things with most of them being Split.io (for A/B testing I presume) Sprig, Stripe and Sentry. Those aren't really third-party trackers (even though I am blocking most of them) in the marketing sense.. There's some analytics from Tiktok, Clarity, Reddit and Spotify(??), which make sense to block but don't feel that intrusive if they're tracking inbound referrals. I don't even see 50 other things that I could be blocking. Not arguing the point here, just wondering what I'm missing since I try to keep pretty extensive block lists myself.
- geekifier 3y ago
  My count might include additional elements from going through signup flow with their bank connection providers. My lists are: - uBlock - EasyList - EasyPrivacy - Online Malicious URL Blocklist - Peter Lowe’s Ad and tracking server list - uBlock filters – Annoyances - AdGuard Annoyances filter - pl: Oficjalne Polskie Filtry > There's some analytics from Tiktok, Clarity, Reddit and Spotify Yeah, if my bank started embedding those on their account page, I would GTFO.
- phone8675309 3y ago
  > There's some analytics from Tiktok, Clarity, Reddit and Spotify This is completely inexcusable from a fintech company. It shows me, as a potential customer, that they're not serious - either they're trying to get acquihired or they have no idea about privacy.
  - dmix 3y ago
    Tracking behaviour on a marketing homepage is a bit different than tracking in the app. It's probably just conversion pixels for ad networks (ie, you need to determine if advertising on tiktok actually works). Not sure if you need to install JS from their specific networks, probably not. But generally I'm not against the idea if it's restricted to marketing sites.
  - sbarre 3y ago
    Yeah this is on the public inbound signup pages, not in the app itself (although I can't confirm that it's not in the app - I didn't sign up). This is pretty standard stuff, and while I'm not a fan of trackers and I personally block them, I don't resent companies that want to understand their traffic and prospects. As a business you want to know which paid channels are working and where your traffic is coming from. A question for you then, if this is "completely inexcusable": How else do you propose that companies monitor their sales and marketing efforts?
    - acka 3y ago
      > A question for you then, if this is "completely inexcusable": How else do you propose that companies monitor their sales and marketing efforts? By simply asking users how and where they found out about a service? Sure there is a possibility that some users might not respond truthfully (or at all), but I believe that the quality of data collected in this (respectful) way still trumps that of data snitched from unsuspecting users but skewed by those who use adblockers (not unlikely in the case of a fintech service because of expected higher user awareness of privacy concerns).
      - sbarre 3y ago

dehrmann 3y ago

Apparently revenue model is more important than a lot of things.

metalliqaz 3y ago

ouch

sbarre 3y ago

Hmm would be curious to know which block lists you have. I'm only blocking 27 things with most of them being Split.io (for A/B testing I presume) Sprig, Stripe and Sentry. Those aren't really third-party trackers (even though I am blocking most of them) in the marketing sense.. There's some analytics from Tiktok, Clarity, Reddit and Spotify(??), which make sense to block but don't feel that intrusive if they're tracking inbound referrals. I don't even see 50 other things that I could be blocking. Not arguing the point here, just wondering what I'm missing since I try to keep pretty extensive block lists myself.

geekifier 3y ago
My count might include additional elements from going through signup flow with their bank connection providers. My lists are: - uBlock - EasyList - EasyPrivacy - Online Malicious URL Blocklist - Peter Lowe’s Ad and tracking server list - uBlock filters – Annoyances - AdGuard Annoyances filter - pl: Oficjalne Polskie Filtry > There's some analytics from Tiktok, Clarity, Reddit and Spotify Yeah, if my bank started embedding those on their account page, I would GTFO.
phone8675309 3y ago
> There's some analytics from Tiktok, Clarity, Reddit and Spotify This is completely inexcusable from a fintech company. It shows me, as a potential customer, that they're not serious - either they're trying to get acquihired or they have no idea about privacy.
- dmix 3y ago
  Tracking behaviour on a marketing homepage is a bit different than tracking in the app. It's probably just conversion pixels for ad networks (ie, you need to determine if advertising on tiktok actually works). Not sure if you need to install JS from their specific networks, probably not. But generally I'm not against the idea if it's restricted to marketing sites.
- sbarre 3y ago
  Yeah this is on the public inbound signup pages, not in the app itself (although I can't confirm that it's not in the app - I didn't sign up). This is pretty standard stuff, and while I'm not a fan of trackers and I personally block them, I don't resent companies that want to understand their traffic and prospects. As a business you want to know which paid channels are working and where your traffic is coming from. A question for you then, if this is "completely inexcusable": How else do you propose that companies monitor their sales and marketing efforts?
  - acka 3y ago
    > A question for you then, if this is "completely inexcusable": How else do you propose that companies monitor their sales and marketing efforts? By simply asking users how and where they found out about a service? Sure there is a possibility that some users might not respond truthfully (or at all), but I believe that the quality of data collected in this (respectful) way still trumps that of data snitched from unsuspecting users but skewed by those who use adblockers (not unlikely in the case of a fintech service because of expected higher user awareness of privacy concerns).
    - sbarre 3y ago