This is a real cycle of suck. An auto is complex and it's very hard, if not impossible, to figure out how nice or annoying it's going to be until you've really

This is a real cycle of suck. An auto is complex and it's very hard, if not impossible, to figure out how nice or annoying it's going to be until you've really spent some serious time with it. So automakers make these infuriating cars, and people buy them because it's hard to tell how infuriating they are, but by then it's too late for the customer, and so the automaker is never properly incentivized to make their things suck less.