> Why is this a strange message for everyone to digest? Because the services were previously provided for free, and the bait-and-switch feels bad; and because

> Why is this a strange message for everyone to digest? Because the services were previously provided for free, and the bait-and-switch feels bad; and because the perception (admittedly inaccurate) is there is no service being provided, that the content is what is paid for (the average consumer has no conception of the costs involved in storage, transmission, recommendation, content auditing, legal compliance, etc.)