I see nothing wrong with subsidizing customer costs per se. The only potential problems arise when this leads to lock-in. You could argue that subsidizing video

I see nothing wrong with subsidizing customer costs per se. The only potential problems arise when this leads to lock-in. You could argue that subsidizing videos helps achieve lock-in via network effects. If we can just figure out a way to regulate away those network effects (forced interop), then there's nothing wrong with the subsidies.