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I think it's reasonable to be frustrated with a free-then-not-so-free bait-and-switch [1]. Ads in YouTube used to be fairly unobtrusive bottom banners or one-of
by the_snooze 3y ago
I think it's reasonable to be frustrated with a free-then-not-so-free bait-and-switch [1]. Ads in YouTube used to be fairly unobtrusive bottom banners or one-off pre-roll spots. But they've gotten longer and more intrusive since. It's understandable for a business to need to make money. But there will absolutely be pushback if they do so by offering something great "for free" then ratcheting up the cost over time. People appreciate honest pricing and setting expectations properly from the get-go, but that goes against the Silicon Valley playbook of growth-at-all-costs-and-monetize-later.
[1] https://www.npr.org/sections/money/2012/07/13/156737801/the-cost-of-free-doughnuts-70-years-of-regret https://www.npr.org/sections/money/2012/07/13/156737801/the-...