>You're on! Okay, I will need >- the make and model number of this unit, and whatever documentation is available describing the glitch: what to look for under

>You're on! Okay, I will need >- the make and model number of this unit, and whatever documentation is available describing the glitch: what to look for under what conditions; steps to reproduce and such; With just that and the allegation of a particular glitch harming a person, you can report it to the manufacturer and they're legally compelled to treat it as Serious Business (I don't think that's actually the FDA's term for it), though that doesn't strictly speaking guarantee a timely fix.