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I had an issue with the nvidia graphics card that wasn't technically covered by the nvidia warranty replacement program, Apple replaced the motherboard 3 years
by X-Istence 15y ago
I had an issue with the nvidia graphics card that wasn't technically covered by the nvidia warranty replacement program, Apple replaced the motherboard 3 years after warranty ran out on it. No problems, just ran their little diagnostics (or tried to, the machine just wouldn't boot anymore).
They ended up shipping it off, came back as good as new besides the screen being off (there was a line going down the middle now that wasn't there before) that would show up sometimes when you would tilt the screen a certain angle (no, I wasn't trying to bend it too far). Sent it out again, got it back, brand new screen.
Yes, being without it twice kinda sucked, but it was my secondary machine. In the end Apple fixed everything that was wrong with it long after the warranty ended.
Now, one thing I would say is that all of my laptops always get checked in under my personal business name, so each time I get a "Apple's business department is here for your business" spiel and a business card attached for when I want to upgrade.
Couldn't be more happy with Apple, I have been extremely satisfied with my purchases to date and enjoy using their products daily.