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Apple still hasn't put up any official page about the issue though, nor does it appear they've pulled the update. Even if it missed QA, why haven't they made an

Apple still hasn't put up any official page about the issue though, nor does it appear they've pulled the update. Even if it missed QA, why haven't they made any official comment?

deleted 3y ago
[deleted]
FirmwareBurner 3y ago
You clearly don't know Apple as a company. Last most big companies, they never EVER publicly admit any faults or mistakes with their products (unless forced to by large scale fiascos) because that would damage their perfect brand image. It's why they have comments disabled on all their social media accounts.
- JumpCrisscross 3y ago
  > they never EVER publicly admit any faults or mistakes with their products Of course they do. They’re just secretive in general, and keep communications edited. Compared to the word salad of modern companies on social media, I find it refreshing. Just fix the problem, issue replacements for those affected and move on quietly.
  - deleted 3y ago
    [deleted]
  - FirmwareBurner 3y ago
    >Of course they do. Where? Do you have any examples?
    - JumpCrisscross 3y ago
      > Where? Do you have any examples? The whole battery gate saga. Touch Bar. The 2013 Mac Pro [1]. [1] https://www.theverge.com/2017/4/4/15175994/apple-mac-pro-failure-admission https://www.theverge.com/2017/4/4/15175994/apple-mac-pro-fai...
      - FirmwareBurner 3y ago
        Yeah but that only proves my original point that Apple only admits mistakes when the public scandals are so violent it can't possibly deny them anymore as the shit pile broomed under the carped has grown so large it makes even them trip on it, so then they just enter damage control mode and PR recovery but not out of the kindness of their heart but because of media backlash. But they never have the common sense to release statements like "hey, the latest MacOS update might brick some systems so we're pulling the updated until we can do further testing and patching, if you've been affected by the bug already go to a Apple store and have it fixed for free".
        JumpCrisscross 3y ago
        They have pulled updates [1]. The one person I know who was affected was given a replacement. I suppose I'm failing to see the need for a public statement if you've fixed the problem and provide service to those affected. Nobody can pull the faulty update anymore. And it's not like someone with a bricked device is more likely to see a PR statement than seek out support. [1] https://osxdaily.com/2023/07/11/apple-pulls-rapid-response-updates-for-ios-16-5-1-ipados-16-5-1-macos-ventura-13-4-1/ https://osxdaily.com/2023/07/11/apple-pulls-rapid-response-u...
        pmarreck 3y ago
        methinks you're the self-victim of some confirmation bias here, sir.
  - tpmx 3y ago
    It's not "refreshing" to hide problems.
    - JumpCrisscross 3y ago
      > It's not "refreshing" to hide problems Hiding entails ignoring the problem. They're not doing that. Their track record is to fix it. Not every action needs an accompanying tweet and blog post.
      - deleted 3y ago
        [deleted]
      - tpmx 3y ago
        Of course they are not ignoring the problem, internally. The issue issue at hand is that they are not being open about the problem.
    - TylerE 3y ago
      It IS refreshing not to be insulted by the usual "You are important to us and we're taking this very seriously" PR fluff.
- cirrus3 3y ago
  Maybe because it isn't that big of an issue? Have you heard about this anywhere besides HN? If it were a big deal you know all the websites would be all over it as if the Mac were doomed.
- gcr 3y ago
  Google this week seems to be going through a similar bug on their flagship Android 14 release, affecting users who have multiple accounts set up. They also seem to be favoring a "minimal" strategy when it comes to PR communication surrounding this issue.
  - tpmx 3y ago
    Okay?

Apple still hasn't put up any official page about the issue though, nor does it appear they've pulled the update. Even if it missed QA, why haven't they made any official comment?

deleted 3y ago

[deleted]

FirmwareBurner 3y ago

You clearly don't know Apple as a company. Last most big companies, they never EVER publicly admit any faults or mistakes with their products (unless forced to by large scale fiascos) because that would damage their perfect brand image. It's why they have comments disabled on all their social media accounts.

JumpCrisscross 3y ago
> they never EVER publicly admit any faults or mistakes with their products Of course they do. They’re just secretive in general, and keep communications edited. Compared to the word salad of modern companies on social media, I find it refreshing. Just fix the problem, issue replacements for those affected and move on quietly.
- deleted 3y ago
  [deleted]
- FirmwareBurner 3y ago
  >Of course they do. Where? Do you have any examples?
  - JumpCrisscross 3y ago
    > Where? Do you have any examples? The whole battery gate saga. Touch Bar. The 2013 Mac Pro [1]. [1] https://www.theverge.com/2017/4/4/15175994/apple-mac-pro-failure-admission https://www.theverge.com/2017/4/4/15175994/apple-mac-pro-fai...
    - FirmwareBurner 3y ago
      Yeah but that only proves my original point that Apple only admits mistakes when the public scandals are so violent it can't possibly deny them anymore as the shit pile broomed under the carped has grown so large it makes even them trip on it, so then they just enter damage control mode and PR recovery but not out of the kindness of their heart but because of media backlash. But they never have the common sense to release statements like "hey, the latest MacOS update might brick some systems so we're pulling the updated until we can do further testing and patching, if you've been affected by the bug already go to a Apple store and have it fixed for free".
      - JumpCrisscross 3y ago
        They have pulled updates [1]. The one person I know who was affected was given a replacement. I suppose I'm failing to see the need for a public statement if you've fixed the problem and provide service to those affected. Nobody can pull the faulty update anymore. And it's not like someone with a bricked device is more likely to see a PR statement than seek out support. [1] https://osxdaily.com/2023/07/11/apple-pulls-rapid-response-updates-for-ios-16-5-1-ipados-16-5-1-macos-ventura-13-4-1/ https://osxdaily.com/2023/07/11/apple-pulls-rapid-response-u...
      - pmarreck 3y ago
        methinks you're the self-victim of some confirmation bias here, sir.
- tpmx 3y ago
  It's not "refreshing" to hide problems.
  - JumpCrisscross 3y ago
    > It's not "refreshing" to hide problems Hiding entails ignoring the problem. They're not doing that. Their track record is to fix it. Not every action needs an accompanying tweet and blog post.
    - deleted 3y ago
      [deleted]
    - tpmx 3y ago
      Of course they are not ignoring the problem, internally. The issue issue at hand is that they are not being open about the problem.
  - TylerE 3y ago
    It IS refreshing not to be insulted by the usual "You are important to us and we're taking this very seriously" PR fluff.
cirrus3 3y ago
Maybe because it isn't that big of an issue? Have you heard about this anywhere besides HN? If it were a big deal you know all the websites would be all over it as if the Mac were doomed.
gcr 3y ago
Google this week seems to be going through a similar bug on their flagship Android 14 release, affecting users who have multiple accounts set up. They also seem to be favoring a "minimal" strategy when it comes to PR communication surrounding this issue.
- tpmx 3y ago
  Okay?