Yes, I meant that an "open door policy" isn't sufficient. It also needs the framing to avoid the drama and focus on solutions. Relating back to my personal expe

Yes, I meant that an "open door policy" isn't sufficient. It also needs the framing to avoid the drama and focus on solutions. Relating back to my personal experience, an open door policy without those elements just wastes everyone's time. I didn't mean to imply that open door policy is bad per se, but just often badly implemented/understood. The title of the article is about "rethinking" open door policy, not getting rid of it. Adding nuance to a point shouldn't be conflated with being against it.