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> hey actually deal with the abuse and in an incredibly short amount of time, most reports I submit are taken care of in less than 30min. I don't know what you

> hey actually deal with the abuse and in an incredibly short amount of time, most reports I submit are taken care of in less than 30min. I don't know what your secret is. I'll admit they're a bit better than they used to be, but I regularly see stuff I report to them left online for weeks! Is there something that works better than their online reporting form? Domains used for things like URL shorteners or free form/survey/website builders that get abused by phishers over and over and over again stay online too. Domains that eventually take down a single URL within a few weeks after it's reported, but do nothing to prevent the next one or the next one or the next one. Namecheap seems perfectly happy to keep taking money from what are basically safe havens for scammers.

KomoD 3y ago
> but I regularly see stuff I report to them left online for weeks. What kind of abuse are you reporting? The few reports I send about spam tend to take a bit longer than the rest (since I need to send along email headers, etc.) but I've never had reports take weeks. > Is there something that works better than their online reporting form? I've used both Twitter and the form, there's been a few times where I've had to nudge them, but with the hundreds of reports I've done I'd say they're definitely one of the best domain registrars at handling abuse, some registrars I don't even bother reporting to anymore because they refuse to do anything whatsoever (dynadot, openprovider, godaddy, nicenic, key-systems to name a few) > Domains used for things like URL shorteners or free form/survey/website builders that get abused by phishers over and over and over again stay online too. Domains that eventually take down a single URL within a few weeks after it's reported, but do nothing to prevent the next one or the next one or the next one. That's a case I rarely come across but yeah that does sound like they handle it poorly, in my opinion they should be suspending the entire domain if the service is repeatedly slow at taking action.
- autoexec 3y ago
  I mostly send them phishing sites and spam. I've never tried shaming them via twitter though!

KomoD 3y ago

> but I regularly see stuff I report to them left online for weeks. What kind of abuse are you reporting? The few reports I send about spam tend to take a bit longer than the rest (since I need to send along email headers, etc.) but I've never had reports take weeks. > Is there something that works better than their online reporting form? I've used both Twitter and the form, there's been a few times where I've had to nudge them, but with the hundreds of reports I've done I'd say they're definitely one of the best domain registrars at handling abuse, some registrars I don't even bother reporting to anymore because they refuse to do anything whatsoever (dynadot, openprovider, godaddy, nicenic, key-systems to name a few) > Domains used for things like URL shorteners or free form/survey/website builders that get abused by phishers over and over and over again stay online too. Domains that eventually take down a single URL within a few weeks after it's reported, but do nothing to prevent the next one or the next one or the next one. That's a case I rarely come across but yeah that does sound like they handle it poorly, in my opinion they should be suspending the entire domain if the service is repeatedly slow at taking action.

autoexec 3y ago
I mostly send them phishing sites and spam. I've never tried shaming them via twitter though!