4 ms·
Does HN have the SLA and uptime that the startup signed with their clients and will half an hour of downtime sink HN?
by rospaya 3y ago
Does HN have the SLA and uptime that the startup signed with their clients and will half an hour of downtime sink HN?
- nine_k 3y agoNo. A number of startups don't either. I hazard to say that even giants like Tinder or Uber likely can have a 30 min outage and lose some revenue and goodwill, but not be hit by some exorbitant liabilities. Also, microservices add both resilience (by running many copies) and fragility (many loosely coupled moving parts). Which effect prevails, depends on many factors.
- nijave 3y agoI think it's much more common to see SLAs in B2B vs B2C especially enterprise software sales (where customers are signing yearly contracts)