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Also needing to log in before you can unsubscribe.
by tppiotrowski 3y ago
Also needing to log in before you can unsubscribe.
- incompatible 3y agoEspecially if your account is no longer accessible; a problem I had with Uber after changing my phone number. Bombarded with "Uber Eats" spam and no way to unsubscribe without going through some kind of ridiculous process to reactivate the account.
- kevin_thibedeau 3y agoI have that problem with a former utility company that keeps sending updates about the business that I've unsubscribed from multiple times. The one that irks me the most is TP-Link Kasa who has a marketing opt-out in the account creation flow and they still send repetitive spam without honoring the unsubscribe link.
- mbesto 3y agoIIRC, CAN-SPAM explicitly says the unsubscribe button needs to be available without logging in. So this would be a violation.
- deleted 3y ago[deleted]
- RF_Savage 3y agoSo, who do you contact about that violation?
- autoexec 3y agoHere you go: https://www.justice.gov/action-center/report-spam https://www.justice.gov/action-center/report-spam You can probably guess how effective that is. In practice, unless you can get the FTC or a state attorney general to sue an actual company for you, nothing will ever come of it.
- mrWiz 3y agoI report spam that I'm unable to unsubscribe from to the FTC via their online page[0]. I've never gotten any response but it does seem to work. I've been dropped from several marketing lists after reporting them to the FTC, and it's unlikely that these marketers decided on their own to remove me from their lists. [0] https://reportfraud.ftc.gov/#/ https://reportfraud.ftc.gov/#/
- account42 3y agoOr needing to enable javascript to unsubscribe.