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I'd disagree. For financial services, one cent unaccounted for is failure.
by throwaheyy 3y ago
I'd disagree. For financial services, one cent unaccounted for is failure.
- swores 3y agoOf course it's a failure, but the context was whether all transactions are equally important from a user point of view, not the business point of view. If a financial company fucks up and loses me $20 because of it, it could mean I never use that company again (because how can I trust them not to fuck up for more money next time, if they don't fix this time?) but it doesn't make me feel that the $20 lost is important.
- throwaheyy 3y agoI dunno. When I first used PayPal.com as a teenager, $20 was pretty important to me.