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It's not really common for clicking a link to immediately unsubscribe, almost everyone requires you to click a button after navigating to the unsubscribe link.
by jcrawfordor 3y ago
It's not really common for clicking a link to immediately unsubscribe, almost everyone requires you to click a button after navigating to the unsubscribe link. Otherwise you have issues with link scanners unsubscribing your recipients without their knowledge. There are some more complex ways to approach this with JavaScript checks for "real browser" but IMO these are more likely to create frustrating friction to unsubscribing (by not working if the user has an adblocker for example) than having the user click a button.
I've seen this pattern of unsubscribe link, then click button approved as CAN-SPAM compliant more than once so I don't think there's a legal concern. The CAN-SPAM rule seems more targeted at the systems you used to see a lot that required the user to log into their account, type in their email address, or figure out a complicated "communications preferences" list to use the unsubscribe form.
check out https://www.ecfr.gov/current/title-16/chapter-I/subchapter-C/part-316/section-316.5 https://www.ecfr.gov/current/title-16/chapter-I/subchapter-C...
It's a little fuzzy to me how exactly to interpret this but I think you could reasonably read it as allowing even unsubscribe pages that require you to type your email address in again (even though I detest these and don't think the problem they're intended to solve is a meaningful one).
- pests 3y ago> unsubscribe pages that require you to type your email address in again These are fine for me if the email is prepopulated.