Some truth to what you are saying. AWS is amazing at operations, it came from the top down and was a marvel to observe. It could be company culture based, as A

Some truth to what you are saying. AWS is amazing at operations, it came from the top down and was a marvel to observe. It could be company culture based, as Amazon retail is simply an operations company (and perhaps the best one in the world), or it could be personality based and will fade in time due to Charlie and Andy taking new roles. However, from what little I could see of CloudFront it was a cluster **. I didn't see how they could justify that amount of operational load without investing in addressing the root causes. VGery strange.