As a Mac developer, I have to disagree. I've had great experiences with Apple's customer service, both as a normal customer and as a developer. I always got hel

As a Mac developer, I have to disagree. I've had great experiences with Apple's customer service, both as a normal customer and as a developer. I always got helpful answers from a human being within a reasonable time. They sometimes make it a bit difficult to contact support (you have to fill out two or three web forms before you can write your message). With Google, on the other hand, I only once tried contacting customer service because all the email disappeared from my Gmail inbox. I found out that there is no customer service. The only thing I found was a community moderated forum where someone marked my problem as a duplicate and referred me to a thread where dozens of other users were complaining about the same problem with no solution in sight.