Here's what I have found, working in a big software company: The company has rigid roles. Often they are not able to find a good fit for the role. Rather than l

Here's what I have found, working in a big software company: The company has rigid roles. Often they are not able to find a good fit for the role. Rather than leaving the role unfilled, they hire whoever then can find. The person is not able to fill the role well, and that's when the bad things mentioned in the article happens. The solution is to not be rigid with the role. Have the person do whatever they are best at doing. This is not just a PM thing. If you hired a developer and it turns out they are not good at coding but are good at DevOps then let them do DevOps full-time, offloading DevOps responsibilities from other developers.