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There is no customer service for Google Apps besides an email. And even that, you won't get a response for days, besides a canned, "Thank you for contacting Goo
by crag 15y ago
There is no customer service for Google Apps besides an email. And even that, you won't get a response for days, besides a canned, "Thank you for contacting Google...".
And look at their phone, which failed IMHO. One of the main reasons was the lack of customer service. Like a customer is gonna email you and wait 3 days for a reply when his phone doesn't work.
And now they are about to release a tablet? Good luck.
- newman314 15y agoThat sucks for Android users. You want a Nexus device because it has a better chance of getting an update but otoh support sucks because it is Google. To be clear, I'm perfectly fine with Google not supporting free products (although it is good customer service to do so). However, this bad behavior applies to products and support that customers pay for which IMO is unacceptable.