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In my experience, close technical customer-developer collaboration is incredibly valuable. What’s not great is customers arguing with engineers about which fea
by twoodfin 3y ago
In my experience, close technical customer-developer collaboration is incredibly valuable.
What’s not great is customers arguing with engineers about which features to implement first or whether their bug report ought to have been backlogged. This is where a strong product role is essential.
- breckenedge 3y agoI agree. Have the product team facilitate communications between customers and engineers and guide efforts towards development that has the biggest returns. Sadly I don’t really ever see it functioning that way anymore.