> Giving a shit makes for a more happy customer, but cutting a board oval shaped is what they do in a workshop for breakfast. Maybe. It could also be that the

> Giving a shit makes for a more happy customer, but cutting a board oval shaped is what they do in a workshop for breakfast. Maybe. It could also be that the majority of their customers only want boring non-oval shit most of the time. So the chance to flex a bit on a "non-standard" order and getting to actually demonstrate those skills leads to a much better outcome for everyone including the craftspeople.