Their coffee was stored and served far too hot compared to any other place. They also had over 700 claims from the coffee in 10 years. > McDonald's required fr

Their coffee was stored and served far too hot compared to any other place. They also had over 700 claims from the coffee in 10 years. > McDonald's required franchisees to hold coffee at 180–190 °F (82–88 °C) > coffee they had tested all over the city was served at a temperature at least 20 °F (11 °C) lower than McDonald's coffee > They also presented the jury with expert testimony that 190 °F (88 °C) coffee may produce third-degree burns (where skin grafting is necessary) in about three seconds and 180 °F (82 °C) coffee may produce such burns in about twelve to fifteen seconds. Lowering the temperature to 160 °F (71 °C) would increase the time for the coffee to produce such a burn to 20 seconds. and the vast numbers you hear about in this settlement are a result of that. All the victim wanted was medical expenses covered. > Liebeck sought to settle with McDonald's for $20,000 to cover her actual and anticipated expenses.