Hi Tom, I am the founder of Hatchlings. Thanks for looking into this. We completely understand the need to fight fraud. We've spent heavily on advertising as we

Hi Tom, I am the founder of Hatchlings. Thanks for looking into this. We completely understand the need to fight fraud. We've spent heavily on advertising as well and rely on Google and others to make sure our spend is not going to waste. Our beef here is not even necessarily with the false positive. The main problems here are that a) We have never been accused of wrongdoing by Google. This makes it very hard to defend ourselves. b) That it takes making a lot of noise in a very public manner to get any sort of response. and c) That we had a working relationship with Google and a track record of working with our account manager to improve our ad placements, etc. If there was a legitimate concern with our "traffic quality" why didn't someone at Google give me a call to talk about it and see what we could do to fix whatever issues there apparently were?