3 ms·
I just went through a search for a new pharmacy, so I can tell a bit about the general situation. I've heard that supermarket pharmacies traditionally operated
by wrp 3y ago
I just went through a search for a new pharmacy, so I can tell a bit about the general situation. I've heard that supermarket pharmacies traditionally operated at a loss, just existing to draw in customers. I'm speculating that once some chains downgraded/divested their pharmacy operations, others felt free to follow suit. There has been massive consolidation of pharmacies the past few years. For example, Albertson's and Target sold theirs to CVS, and Kroger has merged with Albertson's.
I had to find a new pharmacy because the one I had used for decades was experiencing declining service after being acquired by Walgreens a couple years ago -- shorter hours, longer lines, mis-filled prescriptions, unanswered phones.
Reading reviews for every place around town, I saw that almost every pharmacy had experienced a drastic decline in service the past 1 to 2 years. Target was good until CVS took over. Kroger was great until about a year ago. Rite Aid is having longer and longer wait times. Even Costco is getting serious complaints now. I even went around to some places and talked to waiting customers about their experiences with those stores.
In the end, the best pharmacy by a significant margin was Walmart. The store was clean, orderly, and well stocked. It looked fully staffed, with three pickup windows open, no lines, and nobody looked harried. They are open 7 days a week and the pharmacist told me they had no problem transferring an order to another store if they couldn't fill it that day and it wasn't a controlled drug. I don't know how long Walmart will stay that way because I read from this summer they were looking to reduce employee hours and pay.