"Move fast and break things". Kids... This is what happens when the company management does not care about clients. Nobody thought it is a problem. They just s

"Move fast and break things". Kids... This is what happens when the company management does not care about clients. Nobody thought it is a problem. They just saw the immediate benefit for themselves in making the change quick and uncomplicated. Of course it will cost them more in lost trust but that is a lesson that takes time and self reflection to learn (people like that tend to ignore what other people including their clients say).