Except the card won't work as they say it should as chip-n-pin in Europe (signature required every time and of course it doesn't work for transit). At least not

Except the card won't work as they say it should as chip-n-pin in Europe (signature required every time and of course it doesn't work for transit). At least not if you're me. Spent hours going back and forth with their support to be finally told that I should try requesting a new card.