I've tried to use BP pulse chargers multiple times here in the UK. Never a good experience -the process of getting started is convoluted, and their ux is unhelp

I've tried to use BP pulse chargers multiple times here in the UK. Never a good experience -the process of getting started is convoluted, and their ux is unhelpful and unclear to anyone who is just wanting to charge their car. But worse than that, they seem to be very unreliable. Of the 5 I've tried, four didn't work properly or at all. They are the only chargers that have ever led to me having a poor EV experience, both times on long,last minute late at night journeys where stress was exacerbated by them. Superchargers will hopefully be a lot better than their terrible current models.