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Dealing with fraud detection is a real pain! Every 3 months, I have to pay the school fee for my 3 kids. The amount is almost the same for all three. The first
by sharmi 3y ago
Dealing with fraud detection is a real pain!
Every 3 months, I have to pay the school fee for my 3 kids. The amount is almost the same for all three. The first payment always goes off without a hitch. But, when I go to pay for the second kid, bam, it locks up the account. Our local branch is utterly clueless. Then we will have to jump through multiple hoops to get the account activated. This whole drama happens like clockwork every three months. It doesn't matter that it's just a school payment, and doesn't matter that thousands of parents are making payment around that time.
Friends holding accounts in other banks face the same issues. So, it is not isolated to my bank and changing banks will not help.
So, now, we've decided to take the one-kid-a-day approach. It's a bit more work, 'cause I have to remember to make those payments over three days, but it sure beats the headache of reactivating the account every time.