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I run a SaaS based in the EU. Most of my US customers have problems with their subscriptions, because US banks automatically assume that any "foreign" charge mu

by jwr 3y ago

I run a SaaS based in the EU. Most of my US customers have problems with their subscriptions, because US banks automatically assume that any "foreign" charge must be fraud, and block it. I am wasting so much time explaining that they need to contact their bank, and they waste so much time calling their banks… it's disheartening.

raverbashing 3y ago
> because US banks automatically assume that any "foreign" charge must be fraud, and block it. Wow amazing logic there Sometimes I do wonder if there's one or two thinking neurons in the whole "fraud prevention" department of US banks or if they're just cargo-culting practices someone invented in the 70s