I think people are so conditioned to the modern lack of customer support from companies (or the strict adherence to "policy) that simple things like this are ov

I think people are so conditioned to the modern lack of customer support from companies (or the strict adherence to "policy) that simple things like this are overlooked. Literally just asking them to plug it in before you buy it... is forgotten by most people. If it's not a secice written on a sign then it's must be impossible right?