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My mother in law has an apple TV. Most of the time it just works, but sometimes Netflix or whatever just decides to log out and then I have to help her log back
by Thlom 3y ago
My mother in law has an apple TV. Most of the time it just works, but sometimes Netflix or whatever just decides to log out and then I have to help her log back in. Another day an app froze and had to be force closed. She doesn't understand that the Apple TV is the box under her TV or that the apps are computer programs. It's just the TV for her. So after several hours of no TV she told me the TV didn't work. I came, hold the menu button for 3 seconds and then it worked again.
Short story: When it works it's no problem. She can navigate between netflix and other streaming services, but once something freeze or she has to log in or whatever she is lost. My dad is a little bit better, but he has problems understanding accounts and logins. Using your e-mail address as username is actually confusing for older folks.
- Animats 3y ago> I came, hold the menu button for 3 seconds and then it worked again. And where did we ever get "really long press" as an user interface concept? Maybe for maintenance functions on things with one button, but on something with multiple controls?
- skydhash 3y agoBecause the designers thinks that having multiple buttons is bad. But you still need context menus.
- joseda-hg 3y agoThis is just a hunch, but maybe as as way to keep "weird" stuff as something outside the mind of the less savy If there is a dedicated easy to press "change something" button it WILL get pressed, "really long press(es)" are hidden enough that they might not be (Even if clearly labeled, people still think "techwiz" even if all you do is read the print and see that the button had another function)
- Animats 3y agoThe previous generation of that was the tiny hole where you pushed in the end of an unbent paper clip to reach the hard reset button. Now, nobody has paper clips handy.