1) Make the paper cups thick enough so that when you're handed one, the lid doesn't pop loose because of the pressure it takes to grasp it firmly. 2) Any produ

1) Make the paper cups thick enough so that when you're handed one, the lid doesn't pop loose because of the pressure it takes to grasp it firmly. 2) Any product that's served hot enough to scald if it falls on skin is an invitation for a lawsuit. Glad she got $3M.