"It baffles me that it was still being used in 1995 - let alone today" This person obviously has never seen the inards of a bank's IT department. That core mai

"It baffles me that it was still being used in 1995 - let alone today" This person obviously has never seen the inards of a bank's IT department. That core mainframe isn't going to be replaced anytime, it runs code older than he is, and workarounds that would satisfy the complaint would be very large projects with small chance of success. Pragmatic solutions such as having the correctly spelled name at the top of a report indicating that in the rest of the docs this person will be referred to as the EBCDIC coded name should be aceptable.