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This company clearly doesn't operate at scale if it's feasible for their Support team to hand filter email replies.
by joejohnson 15y ago
This company clearly doesn't operate at scale if it's feasible for their Support team to hand filter email replies.
- pardner 15y agoWe have a rather high threshold for pain if it leads to better customer service and relationships. (Eg, what's feasible depends on the perceived benefit.)