It is different because literally no other service they offer has even basic customer support. My friend's agency was buying $1M/year of ads and couldn't get hi

It is different because literally no other service they offer has even basic customer support. My friend's agency was buying $1M/year of ads and couldn't get his account unblocked after it was flagged for no reason. Google admitted it was flagged by accident and just put him in an endless cycle of "we're working on it" emails.