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KLM profits: about 1 Billion Euro per year HappyFox (Twitter integration into customer support tickets) $40-$100 per user per month Twitter: Unprofitable May

by shmatt 3y ago

KLM profits: about 1 Billion Euro per year HappyFox (Twitter integration into customer support tickets) $40-$100 per user per month Twitter: Unprofitable Maybe this wasn't sustainable all along, even pre-Musk implosion. Everyone was making money except Twitter. Yet they were completely dependent on Twitter

dylan604 3y ago
What prevents Twitter from providing whatever KLM/HappyFox/anyoneElse offers in house to bring that revenue in house? I'm looking for any answer other than Musk.
- itishappy 3y ago
  Nothing! In fact that's exactly why KLM is leaving: X started charging for the use of their service.
  - dylan604 3y ago
    But is X providing the service that KLM did? I'm totally ignorant on what KLM is. KLF or KMFDM on the other hand...
    - itishappy 3y ago
      KLM is an airline who was using X's API for customer service. X started charging for the use of their API.