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I think there’s an interesting statistical argument here. Google supports billions of accounts and clearly screws up a few of them (which are noteworthy events
by rrdharan 3y ago
I think there’s an interesting statistical argument here.
Google supports billions of accounts and clearly screws up a few of them (which are noteworthy events precisely because they are so rare).
Okta’s total accounts under management are a fraction of this number and they clearly have compromised or put larger percentages of such accounts at risk given what’s been disclosed.
- josephcsible 3y agoAt least Okta is trying to fix their mistakes. Google doesn't unban wrongfully banned users even when the New York Times publishes an article about an individual case <https://news.ycombinator.com/item?id=32538805 https://news.ycombinator.com/item?id=32538805>.
- rrdharan 3y agoAre you sure they didn't, after that article was published? "Google eventually fixed the problem a few months after this story was published" is not a story the NY Times is that interested in publishing, nor is "it turns out there was a reason this account remained banned" a particularly compelling follow-up story.
- mschuster91 3y ago> Google supports billions of accounts and clearly screws up a few of them (which are noteworthy events precisely because they are so rare). The problem is that Google doesn't (seem to) have any kind of customer support. Everyone's gonna get hacked at some point, including Google themselves, so I'll choose the company where I can at least get somebody on the phone.