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The scale is a problem they created for themselves. If they didn’t take the time to build the legal/monitoring team you describe, they shouldn’t have taken on m
by callalex 3y ago
The scale is a problem they created for themselves. If they didn’t take the time to build the legal/monitoring team you describe, they shouldn’t have taken on more customers than they could afford to support.
Would you make the same defense if the company that makes M&M candies said that since they have hundreds of factories they would have to hire 10,000 janitors a day to keep cockroaches out of candy bags? After all, it’s very complicated to collect and manage so many people and schedules.
- pixl97 3y agoEh, this is a two part issue... They are under a strict legal obligation to follow the DMCA. They are under a far less strict to nearly non-existent legal obligation not to fuck their customers completely over. The first issue is an "IS" problem. The second issue is an "OUGHT" problem. If you want to solve the Is-Ought problem you have to change both sides of the equation to an is, or to an ought via law.
- skeaker 3y agoThe difference is that keeping cockroaches out of candy bags is a much more black-and-white problem that can be solved by following the same unchanging set of steps every time. Moderating and distinguishing copyright material requires awareness of a lot of abstract and often arbitrary rules and is prone to being done incorrectly. I am not defending this, it is for sure a shitty situation and is exactly why things like Youtube suck when it comes to DMCAs, but I am clarifying that it is a non-trivial issue with no easy solution that is brought on by the DMCA being ripe for abuse. It's just the reality of the thing. Moderation at that scale is probably never going to graduate from being shitty purely because of the nature of the problem.