Major vacation rental company that rhymes with "Hair Z&Z." (I refuse to type the company name so that they don't get free advertising.) Among other reasons, t

Major vacation rental company that rhymes with "Hair Z&Z." (I refuse to type the company name so that they don't get free advertising.) Among other reasons, the company allows hosts to implement "no cancelation" policies on their stays, while the rental company doesn't audit the premises to ensure that claims made are accurate. Then, if you have an issue with the place or host...well, tough luck! It'll be a multi-month battle to get a refund if you leave the stay. That is, if they decide to give you a refund. By auditing, I mean little things, like owning or having sublet rights to the listed stay. That's right, i had to deal with the owner of a condo once because the person who listed the stay was not even the person on the rental agreement. Fun times. When I reported this to the rental company what did they do? Nothing. But, they did allow the faux host to leave a review for me, which was biased negative because I asked if they could add an extension to the shower head in order to raise it up to a normal height. That's only one of many stories I have.