I'd prefer Walgreens invest their IT innovation energy into their Web sites, and their pickup&delivery operations. Sometimes it's fine, and I've had worse heal

I'd prefer Walgreens invest their IT innovation energy into their Web sites, and their pickup&delivery operations. Sometimes it's fine, and I've had worse healthcare IT experiences, but when something goes wrong for me involving that, it's alarming/infuriating to think how scrod people will be who are non-techies and/or who are limited due to illness. I've seen great work by Walgreens pharmacists&pharmtechs, and hope for other aspects of Walgreens and CVS to consistently rise to that level of greatness. They are first go-to institutions for some aspects of critical healthcare, not 7-11s nor gas station convenience stores.