4 ms·
So financially incentivise the airline to make their processes unclear so the customer accidentally spends a bunch more? Sounds like that would cause more rage
by malux85 3y ago
So financially incentivise the airline to make their processes unclear so the customer accidentally spends a bunch more?
Sounds like that would cause more rage.
- wjnc 3y agoThe thing is that I think rage Billing Afterwards is better than the current practice of extra billing before you go which leads to haggling and queueing for the rest of us.
- wkat4242 3y agoIt's just that it's very hard to do. A customer can always contest the charge and many customers pay with payment methods that don't allow rebilling.
- wkat4242 3y agoIt's not unclear, all the options are offered during the booking process. In fact they are crystal clear and you have to choose "nope" several times to get past it, they really want to sell their addons :) But then going to the plane and demanding the things you wouldn't pay for is just disingenious IMO. And rude to the other passengers who did.