I've bought everything they've made, but they don't have great customer support. The only shipping they do is extremely expensive express shipping internationa

I've bought everything they've made, but they don't have great customer support. The only shipping they do is extremely expensive express shipping internationally. They had some adapters that were previously OOS come available, but the Pocket system was OOS. I emailed them, asking them if I could buy the adapters, have them put them aside, and reserve the Pocket, and have them ship it all at once whenever the Pocket was in stock. I even offered to pay it all up front so they weren't put out. They basically (politely) told me to suck it up, and buy both, and pay ~ 100 AUD each time to ship them express, separately.