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Do you think most tech customers/users are aware enough of the details to give properly informed consent to this kind of thing? I don't. I think much of it is d
by jodrellblank 3y ago
Do you think most tech customers/users are aware enough of the details to give properly informed consent to this kind of thing? I don't. I think much of it is dark-patterned or coerced. I was amazed when iPhone swapped SMS for iMessages. All these years later, I can't believe they had the audacity to do that without any kind of prompting or approval. Previously with Blackberry you had to deliberately choose to use Blackberry messenger. iPhone merged iMessage and SMS into the same interface and if you contacted an iPhone user the phone checks the phone number with Apple and if the recipient is an iMessage user, it diverts the message through Apple servers.
From a user experience point of view it's easier, and you get 'free' picture and video messages. From a tech / privacy / informed consent point of view it's horrible. That was 15 years ago and it's only got worse in terms of tech companies taking what they want and claiming they got consent after by pointing to a line of legalese buried deep in a page nobody reads.