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It's not that the people who built the original healthcare.gov were stupid people Thats very kind of you but they probably were, if not stupid, then just large
by codeulike 3y ago
It's not that the people who built the original healthcare.gov were stupid people
Thats very kind of you but they probably were, if not stupid, then just large companies who routinely do these big government websites and mess them up and only just get them done years late and way over budget and don't really give a shit or face any consequences.
This NPR article says the original site was built by a bunch of different companies, most of them subcontracting out to other companies, and no-one really in charge of the overall architecture apart from some little subsection of Centers for Medicare and Medicaid Services who probably weren't ready for the cat herding required.
https://www.npr.org/sections/alltechconsidered/2013/10/25/240532575/a-diagram-of-healthcare-gov-based-on-the-people-who-built-it https://www.npr.org/sections/alltechconsidered/2013/10/25/24...
I can tell you that the difference between a site made the 'Silicon Valley' way and an 'enterprisey' site made by EDF or Acccenture or Fujitsu or one of those other big companies is a massive difference. Its a completely different world.
- tomrod 3y agoUSDS, 18F, and the Digital Services Coalition have made remarkable improvements to how digital services are delivered for government. It's quite improved, IMHO, especially from where things were in 2013. There are still some shitty things out there, like the National Parks lottery, but things are improving.
- codeulike 3y agoUSDS, 18F, and the Digital Services Coalition have made remarkable improvements to how digital services are delivered for government. Right, and thats because USDS and 18F kick out all the big old 'enterprisey' consultancy companies and bring it more in-house. And presumably the smarter version of in-house where you hire people who can actually do stuff. Digital Services Coalition sounds like a sortof in-between where companies can apply to join but presumably they are finding ways to avoid the crap old enterprisey ones.
- tomrod 3y agoIndeed.