It’s a public-facing IT system owned by some government agency in the United States. “Sometimes” is an understatement. (Though maybe this is a failure on my par

It’s a public-facing IT system owned by some government agency in the United States. “Sometimes” is an understatement. (Though maybe this is a failure on my part to update my priors. I’ve noticed that recently some of the systems that led me to form this opinion in the past have become very functional, if not exactly pleasant to use.)