And that is an excuse for spending damn near a billion for this? > Testing was largely a manual process. Releases and deployment required lengthy overnight dow

And that is an excuse for spending damn near a billion for this? > Testing was largely a manual process. Releases and deployment required lengthy overnight downtimes and often failed, required equally-lengthy rollbacks. The core data layer lacked a schema. Provisioning hosting resources was slow and not automated. Critically, there was a pervasive lack of monitoring of the site. No APM, no bog-standard metrics about CPU, memory, disk, network, etc., that could be viewed by anyone on the team.