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Are you asking what slack users are going to do? Or like, what are twitter users who arent as big as slack going to do? Slack users should be using https://sta
by halJordan 3y ago
Are you asking what slack users are going to do? Or like, what are twitter users who arent as big as slack going to do?
Slack users should be using https://status.slack.com/ https://status.slack.com/ in any event.
The real problem with walled gardens is that people actively avoid going outside the wall. Who is actually not going to Slack's own status page when slack is down? People who would rather be wrong than inconvenienced.
- belthesar 3y agoIn its heyday, using Twitter as an aggregator of alerts in a place that I was already receiving casual updates from was incredibly convenient. Tying that to conversation, it was easy to discern if this was a global impact caused by, for example, a failed deploy, or local, say a failing CDN endpoint. I truly don't think this is a case of folks opting solely for convenience over accuracy, so much as it added both convenience and context. Not to mention it was a useful canary in the coal mine, as declaring incidents on large platforms trigger SLA contract provisions, so we often see quite delayed reports from first-party sources.