>> often robust if the Copy Paste technician has a little bit of nous This is faulty logic. Human error isn't an exceptional thing, it's extremely common and e

>> often robust if the Copy Paste technician has a little bit of nous This is faulty logic. Human error isn't an exceptional thing, it's extremely common and expected. There's an entire field of study dedicated to it: https://en.wikipedia.org/wiki/Human_reliability https://en.wikipedia.org/wiki/Human_reliability In many scenarios the right thing to do is just accept the error risk - as humans, we often don't need perfect execution but i don't think this is one of those. The person quoted in the article gets it right: "We need senior management that know what they're doing, who realize that this is not, and never was, the way to run an HR system"