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> and not hoping that Airbnb is going to take this seriously over social media Unfortunately (or perhaps fortunately?) social media is often faster than a lawy
by helsinkiandrew 3y ago
> and not hoping that Airbnb is going to take this seriously over social media
Unfortunately (or perhaps fortunately?) social media is often faster than a lawyer:
https://twitter.com/AirbnbHelp/status/1715055098420748295 https://twitter.com/AirbnbHelp/status/1715055098420748295
- skilled 3y ago> An update Thursday Oct 19th 7pm: > - no response from anyone at Airbnb > - no email or call from Airbnb https://twitter.com/ErikaCoaches/status/1715187405236703572 https://twitter.com/ErikaCoaches/status/1715187405236703572
- poisonborz 3y ago...except they already offered her $31k previously, and the case was ongoing for 6 months... https://twitter.com/ErikaCoaches/status/1715054055150555615 https://twitter.com/ErikaCoaches/status/1715054055150555615
- danpalmer 3y agoI've complained about companies on Twitter before, and it's very common to receive an immediate outreach tweet like this, followed by basically being funnelled in to the same non-functional support experience that you've already tried to go through a number of times. I agree that the initial outreach is quick, but I don't think social media actually changes the timeline on getting things resolved.